Store Policies

Privacy Statement:

Simply, your privacy is sacred!  Personal information provided will never be divulged or sold for any reason at any time.  Our servers are secure and all credit card transactions are removed daily to assure your protection.


Your satisfaction is our utmost concern.  Should any product or service be defective please contact us immediately!  We will repair, replace or refund your purchase.

You may return any unused item for a full refund without contacting us.

Send Returns to:

Customer Service
The ValleyVintner LLC
4255 Burnett Road
Lincoln, CA 95648


Discounts programs are available for wine making clubs and professional vintners.  Please contact us for more information on discounts for wine clubs and professional vintners.